Tuesday, July 17, 2012

Thank GOD Comcast Isn't In The Insulin Router Biz

Today's post was originally supposed to be about something entirely different, but after spending a good part of the morning at the Apple Store, only to find out that it wasn't a mac software update issue (thank you, JESUS, Buddha, or whoever else you believe in, or not)) but a CableInternetz issue that's still being dealt with on the cable side, (and even after 70 minutes on the phone,) I've changed my mind. 

WHY? Because honestly, if insulin pump companies ran like cable companies - We'd all be F*CKED.  Because if my insulin pump delivered insulin as slow as comcast's wireless router - I'd be in the ER by now.
And if I had to speak to 5 different departments before I was actually was connected to the right one, and then had to convince them that: 
A. It was indeed urgent
B. A technical problem on their end, not the mine (a.ka., the client/end user)
C. It REALLY wasn't my fault 
D. That there's no way I'm paying extra because I've had issues with the whole wireless router since I signed up with the company.
My head would literally explode, not to mention my blood sugar numbers. 

So instead of complaining about diabetes today, I'm just thankful that my insulin router isn't provided by Comcast.  

I'm thankful that my meter only requires a battery the size of a nickel to kick start it back into gear for another months, and months, and months before it needs to be replaced. 
I'm thankful that diabetes does not = me not stop from eating anything tasty as long as I count carbs, test my blood sugar and bolus accordingly.
I'm thankful that insulin (while very expensive) exists to save not just my life, but yours!
I'm thankful that the Diabetes On-Line Community has my back! 

So can I get an AMEN & a Hallelujah from the DOC Congregation on that my Diabetes sisters and brothers! 

Also, if there's anything thing D related you're thankful for, or if you need to vent about something diabetes related or not, go ahead, here's your chance!  


Sarah/@smartDpants said...

Yes, I will give you amen, hallelujah, and #thereitis on that one. You've hit it right on the head!! Dealing with stupid Comcast issues at our house as well these days. Grrrrrr. You're exactly right--we are very lucky.

ComcastMelissa said...

I'm sorry for the trouble and the poor experience we created for you. I'd like to review your matter with area leadership. Please email our team at the address below. Please include a link to the post, the phone number associated with your account, and your best contact number. We will work to make things right here.

Kind Regards,
Melissa Mendoza
Digital Media Specialist
National Customer Operations
+Melissa Mendoza

Denise aka Mom of Bean said...

Shouting "AMEN" at the top of my lungs, sista!

Alexis Nicole said...

Hallelujah !! I'm thankful for people like you!!

Mike Hoskins said...

You are spot on, K2! I've been dealing with the nightmare that is Comcast for a few months now, and this week it's hit the boiling point where I'm close to disconnecting their unreliable and horridly overpriced service. Preach on, my friend. I'm very thankful my D-Life isn't reliant on Comcast!!

Araby62 (a.k.a. Kathy) said...


Unknown said...

Amen! I LOVE calling Omnipod's Customer Service. I always get straight through and they're always so friendly and nice...and they're available 24/7, so I can call just to chit-chat at 2am.! Too bad my kid had to get the 'betes for me to experience true customer care! :)