So when good stuff happens when it comes to traveling and diabetes, I write about that stuff, too.
So last week I had like the nicest experience, EVER with TSA at Philadelphia International Airport and en route to the Diabetes UnConference in Vegas ( post on that amazing experience to follow,) and I wanted to share it.
As I waited in the security line with a large bottle of water in hand and my electronic pancreas clipped to my hip, I looked around and asked the closest TSA Agent near me for a visual inspection for my insulin pump.
The Agent, a 20 something African American woman with a reassuring smile and a kind voice told me "no problem" re: a visual inspection of my pump & told me that my water bottle qualified for a visual inspection, too.
She also looked me straight in the eye, placed her hand on my shoulder and said: NEVER take 'no' for an answer re: a visual inspection for your insulin pump or your water!
It’s your right to have both visually inspected, don’t ever let anyone ever tell you different - don’t ever let them tell you no!
She was incredibly kind, understanding, knowledgeable and professional and I really appreciated that she had my back.I wanted to give her a huge because she made me feel like a had a diabetes ally on my side, because I did and she most certainly was.
Nine times out of ten when it comes to TSA and a visual inspection, I end up having to fight for one. I’m told I don’t need it and that It’s a lot of unnecessary work - but I still fight for it until I get one.
And it was SUCH a different experience than THIS HORRIBLE moment at Philadelphia International, or THIS MEETING OF THE MINDS at the airport in San Diego. The fact that I didn’t have to fight, explain the reasons why and could breathe a sigh of relief made the whole airport/flying with diabetes and dealing with TSA, more pleasant.
Look, I’ll be the first to write about traveling with diabetes and TSA snafus, but I also want to point out the spot-on and outstanding experiences with TSA Agents who make it a point to walk the walk, know the intricacies of their job & do an outstanding job.
YOU ROCK and great job, AWESOME TSA AGENT - And much love and appreciation & a big THANK-YOU from the bottom of my busted pancreas!